Process Improvement

Unsatisfied Customers, weak productivity, a lot of rework?

Qualibre Technologies has the expertise and the knowledge to help and consult on the industry best practices. 

Our improvement services include:

• Quality Center of Excellence

  Given the increasing complexity in regards to software development, it is not coincidence that some organizations lack time, expertise and technology to deliver high quality software on time and within budget.  The Chaos report from the Standish Group states that

  · 31.1% of software projects are cancelled prior to delivery

  · 52.7% of software projects cost 189% more than estimated

  · 16.2% of software projects are completed on time and within budget in small organizations, whereas large organizations tend to complete 9% of their projects with only 42% of the requirements and functionalities implemented

  How then can you be sure to maximize your return on investment of software projects when facing these kinds of statistics?

   

• Quality Improvement

  Typical organizations struggle when juggling with many goals and worries, such as dealing with competitors, outsourcing in-house resources and projects, mastering emergent technologies, committing to total customers satisfaction and insuring a positive return on investment from its services. A quality improvement plan is a sound and proven solution to overcome these kinds of situations that keep you from reaching your goals and offering high quality services to your customers.

   

• Methodologies and best practices

  What do poor project management, unrealistic schedules, inadequate analysis techniques and bad tools selection strategies have in common?  They are all traditional examples of problems connected to software development which lead to the failure of a project. However, despite all these bad approaches, software development organizations still repeat the same mistakes. Still nowadays, the software industry suffers from maturity and discipline in regards to the development of a product in conformity with the requirements, the deadlines and the cost envisaged. Indeed, it is common to perceive a feeling of dissatisfaction and faintness when a customer tests his software for the very first time.

   

• The Cost of Quality

  Various articles have been published concerning the cost of quality and the importance of measuring it correctly.  Some software managers have the mentality that quality control is an activity aiming to delay the delivery and raise the project costs.  They simply ignore their own quality costs.  Sadly, only a fraction of software organizations take good care of their investment in quality.  In fact, just 50% of project costs are towards quality costs, of which 40% in failure, 7% in appraisal and only 3% in prevention.